1. Please rate our performance in service the key areas below Very Poor Poor Satisfactory Good Very Good Not able to comment
The ease of communication with us
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The quality of our communicaton wiith you
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The quality of our communication with you.
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The ease and access and availablilty of information
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The quality of our response to enquiries, questions and issues
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Our response time to enquiries, questions and issues
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The time taken to deliver our services to you
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The clarity and accuracy of our contracts, invoices and administration
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The quality and content of our website
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Please rate our performance in the key areas below relating to reagents and products that we supply		 Very Poor Poor Satisfactory Good Very Good Not able to comment
The quality of our reagent products supplied
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The quality of our packaging and labelling
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The quality and usefulness of the 'in-pack' information supplied
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The value for money of our reagent products
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Would you recommend our diagnostic reagent products to others ?
Overall how would you rate our products and service to you?

 

How do you source information on diagnostic 
reagent products ? 
(Please more than one box, if required)
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Web
Printed Catalogues
Distributor/Agent
Recommendation
Other
None
Please add any additional comments that you feel we should know or any suggestions on how we may improve our products and service
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